Help and support

When selecting a part, you should consider factors such as compatibility with the equipment, specifications, material, size, and performance requirements.

You should check your warranty documentation to determine whether or not an aftermarket part installation will void your warranty. In general, aftermarket parts that are not manufactured by the original equipment manufacturer (OEM) are more likely to void your warranty.

If you know the make and model of the product, you can contact the manufacturer or vendor and ask for assistance in identifying the part you need. They may be able to help you find the part number or provide you with a list of compatible parts.

We offer a 30-day return policy for most of our products. If you wish to return a product, please contact our customer service team within 30 days of receiving your item.

Go to the Aus post website, and click on the "Track" tab on the top of the homepage. Enter your tracking number in the search bar, which can be found on your shipment confirmation email or on your receipt. Click on the "Track" button, and you will be redirected to a page where you can view your delivery status.